Rates for Virtual/Personal Assistance Services
Hourly and Per-Project Rates:
We understand that every business is unique, and so are the needs of the business owner. With this in mind, One Stop Virtual Services offer services at an hourly rate, in 15 minute increments, with a three hour minimum. Because your professional virtual assistant is a business owner and not an employee you never pay for lunch breaks, holidays, sick leave, or 'down time'!
Hourly rates are invoiced on the 1st and 15th of the month with payment due upon receipt of invoice. Invoices must be reconciled in order for work to continue. Invoices will be sent via e-mail or fax at the client's request and are payable via VISA, MasterCard, American Express, and Discover payments through PayPal or checks/Money Orders via postal mail.
Per-project rates are invoiced at 50% upon client acceptance of total project cost estimate. The project will commence upon receipt of initial payment with the remaining balance due upon completion of work order. Final project will be turned over to the client upon receipt of balance due.
Retainer Rates:
Monthly retainers ensure ongoing support at a discounted rate. Retainer fees are required in full in advance of services, on the first of each month. Unused hours in any given month will not carry over to the next month. One Stop Virtual Services encourages clients who opt for a retainer package to discuss with us how we can best help you utilize all hours purchased.
Additional Fees:
One Stop Virtual Services completes client projects from a professional home office fully stocked with all necessary technology and resources to help complete each project. However, some client projects may accrue extra fees for items such as printing paper, ink cartridges, stamps, envelopes, courier costs, long-distance charges (outside the US), travel time and expenses, unique software, and any other office supplies specific to the client's needs. Clients will be advised of all additional fees outside of the contracted rate and in all cases we will strive to provide you with high quality yet economical options.
Rush Jobs:
Business hours don't always hold up against your own busy and demanding schedule. Clients needing emergency assistance at odd hours or in need of an unusually quick turnaround for a particular project can depend on One Stop Virtual Services to get the job done! Projects that require work outside of our normal business hours or on weekends or holidays are subject to an additional fee.
Referrals:
We truly appreciate the generous word-of-mouth references of our satisfied clients to their colleagues or acquaintances. Clients whose referrals result in a secured contract with a new client will receive a 10% discount off their next invoice!
Payment Options:
We accept VISA, MasterCard, American Express, and Discover payments through PayPal or checks/money orders via postal mail.
*Clients are required to sign a work agreement outlining the scope of work to be performed before the commencement of any project. An additional $25 fee will be added for all bounced checks.
At One Stop Virtual Service we recognize that the privacy of your personal information is important. We will never share your information with third parties.
