Disclosure (OSVS Policies)

Our regular hours of operation are Monday - Friday from 8:00am - 5:00pm, Saturday 9am-2pm…excluding holidays. Hours will be extended for those booking Special Events with no additional charge.

A minimum of 24 hours notice is requested to schedule a service. We do understand that emergencies happen, and we will do our best to fulfill any request with less than 24 hours notice. The hourly fee may be increased by $5.00 per hour for any service scheduled with less than 24 hours notice.

Our cancellation policy requires 24 hours notice. If a scheduled service is cancelled less than 24 hours in advance, the full quoted charge may be due and payable.

Services that are scheduled outside of our regular business hours may incur an additional charge.

Please understand that some circumstances are out of our control - such as weather or traffic - but we will work as efficiently as possible.

Full payment for service is due upon completion; however, some services may require an estimated prepayment for goods or services to be purchased on behalf of the client.

For services requiring more than one associate, additional fees may apply.

Methods of payment: Cash, Bank Checks or Money Orders. Personal checks and PayPal are not accepted at this time.

Services and rates are subject to change without notice.

Your personal information is kept confidential and will not be sold or leased to anyone, or shared with other service providers without your permission.